Technical Support for VersaStudio BN-20 20" Eco-Solvent Inkjet Printer/Cutter Roland Care Service & Support | Roland
Technical Support for

VersaStudio BN-20 20" Eco-Solvent Inkjet Printer/Cutter

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BN-20 New Owners Guide This 54 page PDF is a step by step walkthrough of the features of the VersaStudio BN-20 covering creation of files and output of specialty inks. Its a must for any new BN-20 owner 19.69 MB
Color Calibrating a Print Mode This document describes the process for calibrating or linerizing a print mode in Roland VersaWorks. 1.81 MB
Color Management Presets in Roland VersaWorks Color Management Presets in Roland VersaWorks 1.1 MB
HeatSoft ESM-HTM2 Product Reference Data Sheet This document describes the application process of ESM-HTM2 with PGM-PTM. 79 KB
Loading Roland VersaWorks Swatches into InDesign This document outlines the procedures to load the Roland VersaWorks swatches into Adobe Indesign. 1.64 MB
Printer Setup and Workflow for White Ink Printing This document describes the setup and work flow for printing using white ink on the SC-545EX printer and Roland VersaWorks. 205 KB
Printing Grays in Roland VersaWorks This document outlines the procedure for printing gray using Roland VersaWorks RIP application. 1.04 MB
Special Colors and Named Colors in Roland VersaWorks This document describes the use of Special Color and Named Color Replacement in Roland VersaWorks. 399 KB
Using Roland Color with Illustrator Details how to use the Roland Color System for perfect matching color out of Illustrator. 2.08 MB
Using the CustomCUT Feature in VersaWorks Instructions on how to use the Custom Cut feature in VersaWorks. This instruction set is for configuring VersaWorks to a determined page size to increase cut accuracy. 2.44 MB
VersaWorks Reinstallation Procedure This document outlines the procedure for performing a Clean Reinstallation of Roland VersaWorks. 51 KB
VersaWorks Tutorial (Tips and Tricks) This document offers tips and tricks on how to use VersaWorks effectively in conjunction with design applications such as Illustrator and Photoshop. 15.11 MB
Windows 7 Support Information - Color Products Windows 7 Support Information for color products: VersaWorks, COLORIP, ColorChoice and ColorChoice II. 75 KB
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Windows 10
BN-20 Driver Windows 10 64 Bit Version 1.50 Windows 10 driver, version 1.50. 64-bit operating system 20.72 MB
BN-20 Driver Windows 10 32 Bit Version 1.50 BN-20 Windows 10 driver, version 1.50. 32-bit operating system 20.26 MB
How to Install Drivers on Windows 10 This document (PDF) lists instructions of how to install Roland drivers on Windows 10. 1.57 MB
Windows 8
BN-20 Driver Windows 8 32 Bit Version 1.50 Windows 8 driver, version 1.50. 32-bit operating system 19.43 MB
BN-20 Driver Windows 8 64 Bit Version 1.50 Windows 8 driver, version 1.50. 64-bit operating system 19.87 MB
Windows 7
BN-20 Driver Windows 7 32 Bit Version 1.50 BN-20 Windows 7 driver, version 1.50. 32-bit operating system 19.41 MB
BN-20 Driver Windows 7 64 Bit Version 1.50 BN-20 Windows 7 driver, version 1.50. 64-bit operating system 19.86 MB
Windows Vista
BN-20 Driver Windows Vista 32 Bit Version 1.50 BN-20 Driver Windows Vista 32 Bit Version 1.50 19.41 MB
BN-20 Driver Windows Vista 64 Bit Version 1.50 BN-20 Driver Windows Vista 64 Bit Version 1.50 19.86 MB
Windows XP
BN-20 Driver, Windows XP, 32 Bit, Version 1.21 BN-20 Driver, Windows XP, 32 Bit, Version 1.21 20.23 MB
BN-20 Driver, Windows XP, 64 Bit, Version 1.21 BN-20 Driver, Windows XP, 64 Bit, Version 1.21 20.73 MB
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BN-20 Firmware v2.50 Firmware Update for BN-20 printer version 2.50. 2.08 MB
BN-20 Firmware_v2.70 Zipped file includes the BN-20 RFW file, exe and instructions. 2.08 MB
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Printer Maintenance Guide Printer Maintenance Guide 421 KB
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HTM3 and PTM2 Application Instructions HTM3 and PTM2 Application Instructions 613 KB
HTM3 and PTM2 Application Instructions - Spanish HTM3 and PTM2 Application Instructions - Spanish 606 KB
HTMS and PTM2 Appliction Instructions HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions 265 KB
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ESM-BBMP Specifications Sheet This is the specifications sheet for Blue-Back Matte Paper. 444 KB
ESM-HTM3 Specification Sheet - Spanish HTM3 Spec Sheet - Spanish 148 KB
ESM-HTM3 Specifications HTM3 Spec Sheet 144 KB
HTMS Specification Sheet HTMS Specification Sheet 247 KB
HTMS Specifications (Spanish) Especificaciones del Material de Termotransferencia de Poliuretano HeatSoft™ SATIN (ESM-HTMS) 401 KB
PGM-PTM2 Specifications PTM2 Spec Sheet 143 KB
PGM-PTM2 Specifications Sheet - Spanish PTM2 Spec Sheet - Spanish 147 KB
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Eco-Sol Max GREENGUARD Gold Certification Eco-Sol Max GREENGUARD Gold Certification. Current until April 2017. 279 KB
ESL3 Ink SDS ESL3-CY, ESL3-MG, ESL3-YE, ESL3-BK, ESL3-LC, ESL3-LM, ESL3-WH, ESL3-MT, ESL3-4CY, ESL3-4MG, ESL3-4YE, ESL3-4BK, ESL3-4LC, ESL3-4LM Safety Data Sheet 1.48 MB
ESL3-MT RoHS Conformity Statement This is a conformity statement to EU's RoHS directive for the ESL3-MT ink (EcoSOL MAX Silver Metallic) 203 KB
ESL3-XX RoHS Conformity Statement This is a conformity statement to EU's RoHS directive for the ESL3 inks. (EcoSOL MAX - ESL3-CY, ESL3-MG, ESL3-YE, ESL3-BK, ESL3-LC, ESL3-LM, ESL3-WH, ESL3-4CY, ESL3-4MG, ESL3-4YE, ESL3-4BK, ESL3-4LC, ESL3-4LM) 284 KB
ESM-CCVP Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Clear Calendered Vinyl with Permanent Adhesive ESM-CCVP Roland Certified Media. 213 KB
ESM-CSC Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Clear Static Cling ESM-CSC Roland Certified Media. 213 KB
ESM-GBV Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Glossy Banner Vinyl ESM-GBV Roland Certified Media. 177 KB
ESM-GCVP Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Glossy Calendered Vinyl with Permanent Adhesive ESM-GCVP Roland Certified Media. 213 KB
ESM-HTM2 Material Safety Data Sheet Material Safety Data Sheet (MSDS) for HeatSoft Transfer Material ESM-HTM2 Roland Certified Media. 193 KB
ESM-HTM3 Material Data Safety Sheet MSDS for HTM3 140 KB
ESM-MCVP Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Matte Calendered Vinyl with Permanent Adhesive ESM-MCVP Roland Certified Media. 215 KB
ESM-PCV4 Material Data Safety Shee Material Safety Data Sheet (MSDS) for Premium Cast Vinyl ESM-PVC4 Roland Certified Media. 138 KB
ESM-RPBF Material Safety Data Sheet Material Safety Data Sheet (MSDS) for RolyPoly Banner Film ESM-RPBF Roland Certified Media. 187 KB
ESM-SGP3 Material Safety Data Sheet 139 KB
ESM-WFRF Material Safety Data Sheet Material Safety Data Sheet (MSDS) for WallFlair™ Removable Fabric ESM-WFRF Roland Certified Media. 180 KB
ESM-WFRV Material Safety Data Sheet Material Safety Data Sheet (MSDS) for WallFlair™ Removable Vinyl ESM-WFRV Roland Certified Media. 213 KB
ESM-WSC Material Safety Data Sheet Material Safety Data Sheet (MSDS) for White Static Cling ESM-WSC Roland Certified Media. 214 KB
PGM-PTM Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Polyester Transfer Mask PGM-PTM Roland Certified Media. 45 KB
PGM-PTM2 Material Data Safety Sheet PTM2 MSDS 140 KB
PQM-PETG Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Super High Gloss White Film PQM-PETG Roland Certified Media. 174 KB
SCM-GPP2 Material Safety Data Sheet Material Safety Data Sheet (MSDS) for Glossy Photobase Paper SCM-GPP2 Roland Certified Media. 173 KB
SL Cleaning Liquid MSDS SL Cleaning Liquid MSDS 144 KB
SL-CL RoHS Conformity Statement Conformity statement to EU's RoHS directive for the SL-CL (SOL Cleaning cartridge) 39 KB
SL-CL SDS SOL ink Cleaning Liquid Safety Data Sheet 174 KB
WallFlair Removable Fabric GREENGUARD GOLD Certification WallFlair Removable Fabric GREENGUARD GOLD Certification. Valid until April 2017. 279 KB
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BN-20 Errata to User Manual (English) BN-20 User manual changes. These are changes to some of the items in the published user manual. 473 KB
BN-20 Metallic Silver Ink Guide (English) This document describes the printing method using the metallic silver ink in combination of Roland VersaWorks and BN-20. 19.63 MB
BN-20 User Manual (English) Details basic operations and maintenance of the BN-20. 21.65 MB
BN-20 User Manual (Spanish) Details basic operations and maintenance of the BN-20. 2.97 MB
Roland VersaWorks White Ink Printing Guide - English This guide describes the white ink workflow on XC-540, including the new Single Pass printing mode. 19.07 MB
Versaworks Quick Start Guide en Espanol All information for basic set up and use of the Versaworks software in Spanish 1008 KB
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DGA Versaworks Media Profiles for BN-20 VersaStudio This zip file contains all of the Roland DGA media profiles for the VersaStudio series printer, along with installation instructions. 138.63 MB
ESM-SGPA Material Safety Data Sheet MSDS for ESM-SGPA 139 KB
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Roland Depot Repair Policies This document discusses Roland DGA's Depot Repair Policies 183 KB
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PerfCut Test File Use this file to adjust the PerfCut pressure in VersaWorks. 16 KB
Roland Print Sample Test Files This Zip file contains a variety of PDF files that can be used when submitting print samples to Roland for evaluation. Use the appropriate file to create your sample. Please follow the enclosed instructions when printing and sending the test file. 8.59 MB
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BN-20 First Setup Guide (English) This document describes the procedure of "First Time Printing and Cutting," from installation and setup of this machine to the actual printing. 1.3 MB
Cutter Blade Reference Guide This guide (PDF) offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application. 302 KB
Macintosh client Setup Guide This document describes that how to set up a Macintosh client to print using VersaWorks. For information about VersaWorks, please refer to the VersaWorks online help (Windows version) or the Quick Start Guide. 11.64 MB
MAX to MAX2 White Ink Conversion Instructions on how to convert from Eco-Sol Max White ink to Eco-Sol MAX 2 White. Note: This upgrade is for White ink only. Models: BN-20, XC-540W/MT, VS-300, VS-420, VS-540 & VS-640. 80 KB
MAX to MAX2 White Ink Conversion (Spanish) Instructions in Spanish on how to convert from Eco-Sol Max White ink to Eco-Sol MAX 2 White. Note: This upgrade is for White ink only. Models: BN-20, XC-540W/MT, VS-300, VS-420, VS-540 & VS-640. 419 KB
Roland Warranty Registration Page Most Roland devices are supplied with a one year standard manufacturer’s warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years*. 28 KB
VersaWorks Quick Start Guide Version 10 (English VersaWorks Quick Start Guide 8.08 MB
Windows7 Driver installation This document outlines the procedures to install RVW printer drivers manually in Windows7. 2.01 MB
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BN-20 New Owners Guide This 54 page PDF is a step by step walkthrough of the features of the VersaStudio BN-20 covering creation of files and output of specialty inks. Its a must for any new BN-20 owner 19.69 MB
Color Calibrating a Print Mode This document describes the process for calibrating or linerizing a print mode in Roland VersaWorks. 1.81 MB
Color Management Presets in Roland VersaWorks Color Management Presets in Roland VersaWorks 1.1 MB
HeatSoft ESM-HTM2 Product Reference Data Sheet This document describes the application process of ESM-HTM2 with PGM-PTM. 79 KB
Loading Roland VersaWorks Swatches into InDesign This document outlines the procedures to load the Roland VersaWorks swatches into Adobe Indesign. 1.64 MB
Printer Setup and Workflow for White Ink Printing This document describes the setup and work flow for printing using white ink on the SC-545EX printer and Roland VersaWorks. 205 KB
Printing Grays in Roland VersaWorks This document outlines the procedure for printing gray using Roland VersaWorks RIP application. 1.04 MB
Special Colors and Named Colors in Roland VersaWorks This document describes the use of Special Color and Named Color Replacement in Roland VersaWorks. 399 KB
Using Roland Color with Illustrator Details how to use the Roland Color System for perfect matching color out of Illustrator. 2.08 MB
Using the CustomCUT Feature in VersaWorks Instructions on how to use the Custom Cut feature in VersaWorks. This instruction set is for configuring VersaWorks to a determined page size to increase cut accuracy. 2.44 MB
VersaWorks Reinstallation Procedure This document outlines the procedure for performing a Clean Reinstallation of Roland VersaWorks. 51 KB
VersaWorks Tutorial (Tips and Tricks) This document offers tips and tricks on how to use VersaWorks effectively in conjunction with design applications such as Illustrator and Photoshop. 15.11 MB
Windows 7 Support Information - Color Products Windows 7 Support Information for color products: VersaWorks, COLORIP, ColorChoice and ColorChoice II. 75 KB
Creating Profiles with Roland VersaWorks Roland VersaWorks profiling procedure 4.54 MB
Special Color Guide for White and Metallic Ink This guide is for the use with both Roland VersaWorks and VersaWorks Dual. This manual describes the characteristics of white and metallic inks, important notes, maintenance and proper printing methods. 10.37 MB
VersaWorks 3 Frequently Asked Questions Roland VersaWorks 3 FAQ 738 KB
VersaWorks Profiling Spanish Perfilando un material con Roland VersaWorks 4.42 MB
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BN-20 Utility Software Updater v1.20 This updater will upgrade BN-20 Utility Software to version 1.20. Please read the included "ReadMe.txt" file before installing 36 KB
BN-20 Utility Software Updater v1.21 Document Description This updater will upgrade BN-20 Utility Software to version 1.21 4.79 MB
BN-20 WinUtility v.1.00 (full installation package) Full installer for the BN-20 WinUtility, v.1.00. Refer to the included "Readme.txt" file for installation instructions. 4.37 MB
PerfCut Swatch Library for CorelDraw X5 This CorelDraw X5 swatch file includes the swatch for doing PerfCut. Please copy the unzipped .xml file into the "My Palettes" folder under "My Documents". 0 KB
Roland Single Line Font Editor 2 (SFEdit2) Software v1.02 This is the software package (zip file) for SFEdit2 and supports R-WearStudio and MetazaStudio software only. 1.83 MB
Roland Swatch Libraries for Illustrator Roland Swatch libraries for Illustrator. 727 KB
Roland VersaWorks 5.21 Release Information Roland VersaWorks 5.21 Release Information - Changes, Fixes and Common Issues. 174 KB
Roland Versaworks Dual Version 1.6.10 Offline Updater Roland Versaworks Dual Version 1.6.10 Offline Updater 469.1 MB
Roland Versaworks Dual Version 1.6.8 Offline Updater Roland Versaworks Dual Version 1.6.8 Offline Updater 463 MB
Roland Versaworks Dual Version 1.6.9 Offline Updater Roland Versaworks Dual Version 1.6.9 Offline Updater 463.72 MB
Roland VersaWorks Offline Updater ver. 3.02 Use this updater if you are running VersaWorks version 2.x or 1.x. After applying this update, you can update to the latest version either Online or by applying the latest offline updater. 419.96 MB
Roland VersaWorks Offline Updater ver. 5.50 This updater only applies to users of ver. 3.0 or later. Use the 3.02 offline updater if you are running older version of VersaWorks. NOTE: DGA media profiles are not included in this updater. Profiles are available at www.rolandprofilecenter.com. 34 KB
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BN-20 Video Setup Guide BN-20 Video Setup Guide 31 KB
Create A Spot Color in Adobe Photoshop In this episode of Pro Tips, we look at a quick way to create a spot color in Adobe Photoshop that can be used to create a wide array of specialty ink effects using White, Gloss and Metallic inks. 30 KB
Perfcut with VersaWorks This video explains the PerfCut feature in VersaWorks and how to use it. 27 KB
Printer Maintenance – VersaStudio BN-20 Printer Maintenance – VersaStudio BN-20 30 KB
Printing Metallic Silver and White in VersaWorks in Single-Pass and Dual-Pass Tutorial video for printing in VersaWorks with CMYK, Metallic Silver and White in Single-Pass and Dual-Pass. 29 KB
Roland Academy Webinars On-Demand Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs. 31 KB
R-WearStudio Workflow Project Basic workflow for producing a Rhinestone motif template using Roland R-WearStudio. 33 KB
Selecting Print Modes in VersaWorks for White and Metallic Silver on Clear Media Tutorial video for selecting the proper print modes in VersaWorks when printing with CMYK, White and Metallic Silver on clear media. 32 KB
Transparencies with Adobe Illustrator Video for working with transparencies in Adobe Illustrator specifically for VersaWorks (original). Certain design elements in Illustrator can cause cut lines to disappear in VersaWorks (original). 24 KB
Troubleshooting Cutlines from Adobe Illustrator for Roland VersaWorks This video outlines how to troubleshoot cutlines from Adobe Illustrator for Roland VersaWorks. 29 KB
UpdatingRolandVersaWorks The video outlines how to perform Roland VersaWorks update via Roland@Net and Offline updater. 29 KB
Using Roland Color with CorelDRAW This video will walk you through the steps of using the Roland System Color Library with CorelDRAW. 17.57 MB
VariableDataPrinting_VersaWorks This video outlines the process to use variable data printing in VersaWorks. 30 KB
Vectorizing a Graphic for Rhinestone Placement using Roland R-WearStudio The following video outlines how to vectorize a graphic for rhinestone placement using Roland R-WearStudio. 33 KB
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Cutter Blade Knowledge Guide This document (PDF) outlines the anatomy of Roland cutter blades and best practices for getting great cut quality along with some helpful tips for troubleshooting common problems. 509 KB
Static Suppression for Roland Printers Document describing issues and solutions relateted to static on Roland devices. 889 KB
Static Suppression for Roland Printers (Spanish) Este documento está diseñado para proporcionar una descripción general sobre cómo la estática afecta la calidad de impresión en las impresoras Roland de formato ancho. 2.56 MB
VersaWorks Crash or Freezing Troubleshooting Guide This document outlines the troubleshooting procedures for VersaWorks crashing or freezing (lock up). 609 KB
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